Privacy Policy

Welcome to The NexaFLow Privacy Policy.

NexaFlow is a software that have been intentionally created to assist businesses to grow, manage, market and operate efficiently. We understand the the importance of protecting the privacy and personal information of all our Clients and are committed to making sure that your data is dealt with the greatest possible attention and care.

Our policies and procedures regarding the collection, utilisation, and disclosure of your information when utilising the Service are outlined in this Privacy Policy. This document informs you about your privacy rights and the legal safeguards in place.

To enhance and offer the Service, we utilise your personal data. Your agreement to this Privacy Policy is implied when you use the Service, indicating your consent to the collection and utilisation of information as specified herein..

Interpretation

Terms with capitalised initial letters carry specific meanings under the conditions outlined below. These definitions maintain consistency, irrespective of whether they are presented in singular or plural form.

Definition

For the purposes of this Privacy Policy:

Affiliate Refers to an entity that exercises control over, is controlled by, or is under common control with another party. In this context, 'control' signifies the ownership of 50% or more of the shares, equity interest, or other securities with voting rights for the election of directors or other managing authority.

Account Denotes a distinctive account established for your use in accessing our Service or specific components thereof.

Country refers to United Kingdom

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to NexaFlow Limited. 128 City Road, London, EC1V 2NX.

Device Refers to any device capable of accessing the Service, including but not limited to a computer, cellphone, or digital tablet

Service refers to the solution the client has purchased, subject to the specific contract.

Service Provider Indicates any individual or legal entity entrusted with data processing on behalf of the Company. This encompasses third-party entities or individuals engaged by the Company to support the Service, deliver the Service on the Company's behalf, carry out services associated with the Service, or aid the Company in analysing the usage of the Service.

Usage Data Denotes automatically gathered data, generated either through the utilisation of the Service or derived from the Service infrastructure itself (e.g., the duration of a page visit).

Website refers to NexaFlow , accessible from https://nexaflow.co.uk

You designates the individual accessing or using the Service, or the company, or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.

Types Of Data Collection

Interpretation

Throughout your use of our service, we may request specific personally identifiable information to contact or identify you. This information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

Usage Data

Usage Data is automatically collected during service use and may encompass details such as your device's Internet Protocol address (IP address), browser type, browser version, the pages visited, the time and date of your visit, the duration of page visits, unique device identifiers, and other diagnostic data.

When accessing the service via a mobile device, additional information may be collected automatically, including the type of mobile device used, its unique ID, IP address, mobile operating system, mobile internet browser type, and other diagnostic data. Information may also be collected when your browser sends data during service access.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies like beacons, tags, and scripts to monitor service activity and store specific information. Cookies may be "Persistent" or "Session" Cookies, used for purposes such as:

Necessary / Essential Cookies (Type: Session Cookies): Administered by Us, these Cookies manage user acceptance of cookies on the website.

Cookies Policy / Notice Acceptance Cookies (Type: Persistent Cookies): Administered by Us, these Cookies identify if users have accepted the use of cookies on the website.

Functionality Cookies (Type: Persistent Cookies): Administered by Us, these Cookies remember user choices on the website, such as login details or language preferences, enhancing the user experience.

Use of Your Personal Data

We utilise Personal Data for various purposes, including providing and maintaining the service, managing user accounts, and contacting users for updates or informative communications. Personal Data may be shared with service providers, affiliates, business partners, and other users with user consent or as necessary for business operations.

Retention Of Your Personal Data

The Company retains Personal Data for the duration necessary for the purposes outlined in the Privacy Policy, with usage data retained for internal analysis purposes. Personal Data may be transferred to and processed at locations outside the user's jurisdiction, subject to adequate data protection controls.

Deletion Of Your Personal Data

Users have the right to request the deletion of their Personal Data, which can be done within the service or by contacting the Company. However, certain information may be retained due to legal obligations.

In certain circumstances, such as business transactions or legal requirements, the Company may disclose Personal Data. While the Company strives to use commercially acceptable means to protect Personal Data, absolute security cannot be guaranteed.

Disclosure of Your Personal Data

Business Transactions

In the event of the Company participating in a merger, acquisition, or asset sale, the potential transfer of your Personal Data may occur. Prior to the transfer, we will notify you, ensuring awareness of the change and the application of a different Privacy Policy.

Law Enforcement

In specific situations, the Company may be compelled to disclose your Personal Data as required by law or in response to valid requests from public authorities, such as a court or government agency.

Other Legal Requirements

The Company may disclose your Personal Data in a sincere belief that such action is necessary to:

• Fulfill a legal obligation

• Safeguard and uphold the rights or property of the Company

• Prevent or investigate potential misconduct related to the Service

• Ensure the personal safety of Users of the Service or the public

• Mitigate legal liability

Security of Your Personal Data

While the security of your Personal Data is a priority for us, it's important to recognise that no method of Internet transmission or electronic storage is entirely secure. Although we employ commercially acceptable measures to protect your Personal Data, its absolute security cannot be guaranteed.

Our Service is not intended for individuals under the age of 15, and we do not knowingly collect personally identifiable information from anyone in this age group. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us. Upon discovering that we have unintentionally collected Personal Data from someone under the age of 15 without parental consent verification, we take prompt steps to remove that information from our servers.

If we are obliged to rely on consent as the legal basis for processing your information, and your country mandates consent from a parent, we may request your parent's consent before collecting and using that information.

Our Service may include links to external websites not managed by us. Clicking on a third-party link will redirect you to the respective third party's site. We highly recommend reviewing the Privacy Policy of each site you visit, as they w will not follow the same policy and the Company.

We do not have control over and disclaim any responsibility for the content, privacy policies, or practices of any third-party sites or services.

We reserve the right to periodically update Our Privacy Policy. Any modifications will be communicated by posting the revised Privacy Policy on this page.

We will inform You through email and/or a conspicuous notice on Our Service before the changes take effect.

It is recommended that You regularly review this Privacy Policy for any updates. Changes to this Privacy Policy become effective upon being posted on this page.

If you have any questions or concerns regarding this Privacy Policy, please contact us on email at:

[email protected]